Frequently Asked Questions

What do I receive after purchase?

After your payment has been successfully completed, your digital files will be available for instant download. You will also receive a download link via email.

Are your products royalty-free?

Yes. All Gluehand sample packs include a royalty-free license for creating original music. Please read our License Agreement for full details.

Can I use the sounds in commercial projects?

Yes. You may use our sounds in commercial music releases, streaming platforms, videos, games, and other productions, subject to the License Agreement.

All Gluehand sample packs are 100% royalty-free. You may use the included sounds in both personal and commercial music projects without paying additional royalties. Please refer to our License Agreement for full details.

Beats

Unless otherwise stated, Gluehand beats are sold under a non-exclusive license. Purchasing a standard beat license does not grant exclusive ownership of the beat. Exclusive rights are only transferred if an Exclusive License is explicitly purchased and agreed upon.

Can I redistribute or resell the samples?

No. You may not resell, share, upload, or redistribute the original files in any form.

Which DAWs are supported?

Our products are compatible with virtually all major DAWs, including:

FL Studio
Ableton Live
Logic Pro
Cubase
Studio One
Reaper
Pro Tools
Any DAW that supports WAV files

Which file formats do you provide?

Depending on the product, downloads may include:

WAV
MIDI
ZIP
Presets
Project files (where specified)

Please refer to each product page for exact contents.

How many times can I download my purchase?

You can download your purchased products multiple times through your account or the download link provided after purchase.

I didn’t receive my download email. What should I do?

Please check your spam or junk folder first.

If you still cannot find the email, contact us and we will assist you.

Do you offer refunds?

Because our products are digital downloads, refunds are generally not available once the files have been delivered.

Please see our Refund Policy for details.

Can I use the sounds on Spotify, Apple Music and YouTube?

Yes. You are free to release music created with our products on all major streaming platforms.

Do you offer updates?

If a product receives free updates, they will be available to existing customers unless otherwise stated on the product page.

How can I contact Gluehand?

If you have any questions or need support, please contact: info@gluehand.com